Customising reservation systems, Issue 8 Nov/Dec 1999
Issue 08 Nov/Dec 1999
![](https://aircraftcommerceevents.com/wp-content/uploads/2022/12/ISSUE-08-REV.jpg)
Global alliances, e-commerce, revenue management, customer
relationship management and no-frills carriers are effecting the design of
new information technology systems. This has triggered a new era in
airline information technology development.